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Shipping Policy

Overview

Welcome to TULUA, we are delighted to have you as our valued customer and want to ensure you have a seamless shopping experience. Below, you will find our shipping policy, outlining everything you need to know about how we handle shipping, delivery, and related matters within Pakistan.

Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or sales events, processing times may be slightly extended, but we strive to fulfill your order as quickly as possible.

Shipping Destinations

We currently ship to addresses within Pakistan and we also ship overseas as well.

Shipping Confirmation

Once your order ships, you will receive an email/message confirmation with tracking details. Please allow some time for tracking information to update once it becomes available.

Shipping Delays

• While we strive to meet our estimated delivery times, there may be occasional delays due to unforeseen circumstances, such as weather, carrier issues, or peak holiday periods.
• If you experience any significant delays or issues with your shipment, please contact our customer support team, and we will do our best to assist you.

Shipping Charges

Shipping charges are calculated based on your location, selected shipping method, and order total. You can review shipping costs during the checkout process before finalizing your purchase.

Order Changes or Cancellations

If you need to make changes to your shipping address or cancel your order, please contact us as soon as possible. Once an order has been shipped, changes may not be possible

Need help?

Contact us at info@weartulua.com for questions related to shipping.